Automation is the only way that operators, having to wear multiple hats, can continue to succeed. Bureau of Labor Statistics, over 1 million workers left the hospitality industry in the U.S. Technology for Today's Restaurant ChallengesĪccording to the most recent data available from the U.S. He also finds working with a fast, efficient cloud-based system has streamlined operations: "I like being able to change things in the back office and then seeing those updates immediately without bogging down the system." It helps the flow and helps you turn the tables faster," said owner Jarred Drown. With integrated Payments for Lightspeed Restaurant, it's just that little bit extra that helps the server handle that fifth table they might have. Terrace Bay on Lake Michigan also recently started using Lightspeed Restaurant and has expedited service and streamlined shifts with integrated payments and pay-at-table technology. I love the customer service too whenever you call the Lightspeed support number everyone is always on top of it and super helpful." But with Lightspeed, the technology keeps evolving, which I like. I've used pretty much everything out there and once you buy it, you are just stuck with it. "I just love the ability to be able to access my POS everywhere or anywhere," said Marrow. The flexibility of cloud POS has been key for running her restaurant in unpredictable times. "We did some demo sessions with Toast and Square, and Lightspeed was the best," said Marrow. They recently switched to the new Lightspeed Restaurant and have been thrilled with the results. Tara Morrow runs Cafe Lola, a bistro with an extensive wine and cocktail menu in Johnson, Tennessee. "It Keeps Evolving" - How Cafe Lola and Terrace Bay are Growing Their Business with Lightspeed The new Lightspeed Restaurant allows restaurateurs to operate across in-person dining, curbside pickups, deliveries, multiple ordering services, selling meals and merchandise, all through a single commerce platform.
The digitalisation of restaurants has been accelerated by market volatility over the last few years, and today merchants can't compromise when it comes to technology. "Lightspeed Restaurant is a market-leading solution for savvy restaurants and hotels, and we're proud to provide a powerful hospitality platform in North America that is continuing to grow as we further invest in our US footprint and customers." Now we’re equipped to set up a performance review with Pete and provide him with meaningful feedback, month after month."On the heels of a successful North American launch, we are thrilled to expand new features to our Lightspeed Restaurant customers," Peter Dougherty, GM, Hospitality, Lightspeed said.
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Once completed, download your entire report, or download each section individually. If something doesn’t add up at the end of the day, you can see if there are any discrepancies with the payments taken in by each staff member. Payments summary: Get a summary of which payments are taken, sorted by type.Trends in menu items also help you stock up accordingly, so you never run out of popular items. For example, if there’s a trend that staff are selling specific types of wine much more than others, it may be because they need more training to feel comfortable with the rest of the wine list. Category revenue: See which products and categories your staff are selling the most.Maybe he should start at 10 a.m., to save on labor costs. In this example, we see that Pete doesn’t have much to do between 8 and 9 in the morning. Group by hour Graph: See the revenue generated per hour so you can staff accordingly.In our case, we want to look at the following: Next, we’ll drag and drop the templates for the performance details we’re interested in. We want to see how Pete did over an entire month, so we’re going to select that date range. Step 3: Pick your templates to customize your report This brings us to the templates for advanced reports. Do a quick search of your staff member’s name in the Selected users field. Since you’re looking at employee performance, you want to filter by User. You can filter by Floors, Tables, Shifts, and more.
We’ll call this Pete’s Report, because in this example, we’re going to report on our server Pete and his performance. Give your report a name so it’s easy to find.Once you’ve created your new report, you’ll need to add in some basics. Speak to an expert Step 2: Add a name and select your filter(s)
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